Have a presales question, need help placing an order or maybe a question about an existing order? Our experienced and professional staff is here to help to the best of their ability.
We take your account security very seriously and this is one of the reasons why our managers prefer to run the support themselves. Also who else would know the answers to your questions better then the manager that runs the department. But this can cause a short delay in response times due to our day to day management of the department but rest assured we'll respond as soon as possible.
"Your confidentiality and account security is one of our top priorities and our customer service staff has limited access to such information. They are here to help but we also want to help protect you from malicious people that phish for information and this is one of our steps in helping to protect you and your precious information.
So please keep this in mind, if our staff is unable to answer a question, refers you to another department or requests you send an email to their supervisor. We are sorry for this inconvenience."
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